FAQ
Answers to your questions
Everything you need to know about TEVQO and premium device access.
General
TEVQO is a premium device access platform. You don't buy the device — you subscribe to use it. When your term ends, upgrade or return.
No. TEVQO is not a credit product. You pay for access rights. The device remains our property; the experience is yours.
Anyone who wants flexible access to the latest tech without large upfront payments. Individuals and corporate users welcome.
You can use the device anywhere. Support and servicing are currently available within Azerbaijan.
Devices
iPhone, Samsung Galaxy, MacBook, and iPad models are currently available. The catalog is always expanding.
Yes. Every device is delivered factory sealed, brand new.
Original accessories (charger, cable) are included. Additional accessories are separate.
Yes. You use your own SIM. All devices are unlocked.
Payments & plans
Automatically charged to your bank card. Visa and Mastercard accepted.
The minimum subscription is 12 months. Some plans offer a 6-month option.
Yes. A refundable security deposit is required at the start.
You'll receive a notification. Extended delays are managed per contract terms.
Insurance & support
Insurance is included. We handle replacement or repair.
Screen damage is covered by insurance. Replacement is arranged.
File a police report and contact us. Insurance terms apply.
WhatsApp, email, or through the website — 24/7.
Upgrades & returns
When your plan ends, choose a new device, return the old one, and start a new plan.
Yes, early return is possible under special terms.
A courier collects the device from your address. Return it with original accessories.
Simply return the device. No further obligations.